How do I return my CPM machine?

If you are done using your CPM equipment and ready to schedule a pick-up, please use the following procedure:

Remove the single use pads and thow them away.  Please do not send them back.

  1. Remove the single use pads from the machine and throw them away.  Please do not send them back.
  2. Using the handheld device, set the CPM to zero degrees.
  3. If you have a white or green CPM machine, turn the footplate upside down so it fits properly inside the box.
  4. Place the CPM machine in the bag provided.  Use the ties and red tape to close the bag, and the bubble wrap and tape to pack and seal the box.  Use the extra bag to protect the box if the weather conditions are bad (i.e., snow or rain).
  5. Call us at 888-291-8901 to schedule a pick-up for your machine.